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An organization’s back office management can significantly impact its success. Large volumes of data accrue on a daily basis, from various transactional processes such as order fulfilment, applications processing, transaction processing, billing, and collections that require effective back office solutions.

Acespera’ deep industry specific expertise helps us to tailor customized back office BPO services that match your business needs. We aim to enhance your service delivery excellence while ensuring compliance with industry-followed quality and security standards.

Contact Center Services:
Elevate your customer interactions with our specialized Contact Center Services. Our dedicated team excels in managing inbound communication, providing unparalleled customer support, technical assistance, and help desk services. We prioritize customer satisfaction through seamless, multichannel engagement, ensuring your clientele receives the attention and solutions they deserve. Trust us to be the backbone of your customer service excellence.

Telecalling Service Provider:
As your trusted Telecalling Service Provider, we redefine outbound communication strategies. Whether it’s lead generation, appointment setting, or telemarketing, our skilled telecallers are adept at initiating meaningful conversations and driving desired outcomes. With a focus on personalized communication and effective engagement, we help you connect with your target audience, generate leads, and boost sales. Partner with us to unlock the potential of proactive customer outreach and maximize your business opportunities.

OUR DOMAIN SPECIFIC BACK OFFICE BPO SERVICES INCLUDES:

  • Data Entry
  • Data Management
  • Transaction Processing & Management Services
  • Billing and Invoicing Services
  • Purchase Order Processing Services
  • Application Processing
  • Database Management
  • Accounting Data Entry

OUR BACK-OFFICE OUTSOURCING SERVICES EXTEND ACROSS INDUSTRIES SUCH AS:

  • BFSI (Banking Financial Service and Insurance)
  • Healthcare
  • Manufacturing
  • Travel & Hospitality
  • Media & Entertainment
  • Utilities
  • Education

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